How long do personal information DNA tests take?
From ordering, we will send the sampling kits to the requested addresses by first class mail within the UK.
The day we receive your properly consented samples is Day 0 and this is when your quoted turnaround will begin.
All quoted days are in working days. A working day is classed as Monday to Friday – we do not operate on weekends or Bank Holidays.
Next Day = results will be delivered after 4pm the following working day. For example, if we receive your samples on Tuesday, your results will be available on Wednesday. If your samples are received on Friday, your results will ordinarily be the following Monday, except where Bank Holidays occur.
2 Day = results will be delivered after 4pm on the second working day. For example, if we receive your samples on Tuesday, your results will be available on Thursday.
Please note that we quote 4 working days for results of sibling, grandparent and avuncular DNA tests.
If there are any delays due to repeat laboratory work being required, then we will actively update the ordering party by email with a new expected results due date.
We will not give progress reports until the Paternity Test Report is ready. This Paternity Test Report will only be sent to the person ordering the DNA test and before the report is issued, we will not discuss the case with any other person unless we have written permission to do so.
You will receive an e-mail when the Paternity Test Report has been uploaded and this will generally be after 4pm on the expected day of delivery. Please do not call for results before this time, as staff will not be able to update you until the report has been signed off by the Quality Manager.
If we have any issues with the data (such as the need to repeat the sampling), you will receive an e-mail to keep you updated.